Coast Capital Savings has embarked on a program that brings a fresh approach to banking. Coast Capital Saving's new branches are called "Aperio" (from the Latin word "to make open"). Aperio branches have more in common with retail stores than they do with traditional financial institutions and, in fact, Coast Capital Savings refer to them as "stores", not branches. Aperio rejects many of the traditional features found at most financial institutions such as teller counters, dark wood, line ups, and manager's offices. Instead, customers are greeted on arrival and sit side by side with staff at "help stations".

At the new Aperio stores, the interior architecture has been fashioned to provide customers with a more comfortable, informal experience. Entering a new Aperio, the customer will encounter a high, open space with bright, attractive colours and lots of daylight. There is a strong emphasis on circular forms in Aperio. The circular form symbolizes arms embracing the customer and is intended to be more inclusive and welcoming than traditional bank architecture. The circle radiates from the greater's desk and is enhanced by circular floor patterns and a circular "cloud" ceiling. The curved feature wall at the rear of the banking hall is also based on a segment of a circle and greets the customer with the iconic "How can we help you?" motif that is a common element in all of Coast Capital Saving's branches. Throughout the branch, the colours and lighting highlight the important functional and service areas and provide a beacon for the customer to guide them to staff. The exterior of the stores have as much glazing as possible to provide a bright, inviting and open environment for the customers.

Coast Capital Savings has completed five Aperio stores to date and is initiating a program to renovate their existing branches to the new Aperio format.